Small Business Today Magazine DEC 2014 NOUN INVESTMENTS | Page 16

EDITORIALFEATURE Take Back Your Time with an Email Marketing Dashboard By Craig Klein, SalesNexus.com CEO S ome promise that marketing automation is a “set it and forget it” way of doing business.  Unfortunately, the idea of setting up an email marketing programming and then walking away from it to spend time with the family is a pipedream. There is a way to take back your time and spend more of such a precious resource doing what you want to do.  It’s called “set it and watch the dashboard metrics” to make adjustments to your email automation.  Dashboards Save You Time and Worry Sure, simple observation and logic will also give you the information you need – eventually.  You can pay attention to when revenue goes up and down.  With reasonable observation and your experience in the business, you can probably retrace the revenue fluctuations to events in your marketing or staffing.  The human element of observation is critical to finding the right mix of marketing and sales activities.  No sales automation system can take away the need for experienced management and talented salespeople.  What it can do is give you specific numbers tied to specific activities. Without the dashboard monitoring giving you real time metrics on what creates revenue, you will spend way too much time trying to figure out what to do next.  If you aren’t lucky about find- Creating content for an email campaign ing the magic messages for your may be considered an “arts and crafts” email campaigns, you may end type of exercise.  However, email up throwing your hands in the air, marketing affects the bottom line truly believing that email marketing automation does not work. when it is brought into the world With these numbers, you are able to react quicker and more accurately to the changes of the marketplace.  The time and mental anguish you spend about where to allocate money and staff time are more easily determined.  of mat