Small Business Today Magazine APR 2015 POSSIBLE MISSIONS | Page 11

After the first six months on her own passed, Paula and her family were delighted that Possible Missions was doing so well. Paula’s strong passion along with her belief in being honest and always doing quality work has helped her in building an outstanding reputation. Much of her business has come from colleagues and by word of mouth. “Quality and customer service is the key,” explained Paula. “That’s our motto. If you don’t have quality work, you’re not going to get those word of mouth recommendations and you’re not going to get asked back.” Another motto Paula lives by is from a saying she heard along the lines of, “Not all work is good work.” In other words, taking on every job for the sake of having more money and business does not equate to quality business. Paula firmly stated, “Sometimes, as entrepreneurs, we think we need to take everything that comes our way no matter how much it pays! I don’t fault anybody for that because I am guilty of doing it, too. However, you start establishing a pattern with good clients who pay well and good quality work that you can then sell again tomorrow.” Paula has received much recognition for her work and her community involvement. Nominated by Karen Gross of the U.T.M.B., Paula was recognized in 2014 by the United States Small Business Administration in the “Subcontractor of the Year” category. Photo by Gwen Juarez. Paula explained what certifications she has taken to assure the quality of her company, “We’re in the service industry; we’re a project solutions firm. We will bid on any project that has a start and an end date. We’re ISO certified so that means our processes and our procedures are the same for every project.” In addition to Diva, there are two other important mentors in Paula’s life that she gives credit for her ongoing success. One is Massey Villarreal, a successful businessman who helps steer her in the right direction regarding what she refers to as the political front dealing with small business, minority business, and immigration issues. The other mentor who Paula has such a regard for is Richard Huebner, President of the Houston Minority Supplier Development Council (HMSDC). “I call him Mr. H.,” noted Paula. “I got to know Mr. H. and had done a lot of volunteer work with him. He was one of the first people I approached and he said he wanted to be one of my first clients.” At that time, HMSDC, an organization whose mission is to increase and expand business opportunities and growth for Minority Business Enterprise, had a small contract that was getting federally subsidized. Mr. Huebner felt Paula would be a perfect fit and provided her an office space to run her business. “I absolutely love that man to this day,” said Paula adoringly. “He has served as a corporate role model for me and taught me that just because we are a minority business that doesn’t mean we get a smaller piece of the pie. We always strive to do quality work but HMSDC steers us in the right direction.” Paula is continually giving back to the community so much that it would take days to list everything! Many of them involve education including the Association for the Advancement of Mexican Americans (AAMA) and the Sanchez Charter School that has had great success in their students graduating from high school. As part of AAMA, the organization’s goal is to inspire and empower at-risk Lati[ APRIL 2015 ] WWW.SBTMAGAZINE.NET 9