Small Business Today Magazine APR 2014 MONTGOMERY ROTH | Page 11

the Cabo Wabo location at Planet Hollywood in Las Vegas. “Sammy is such a nice, down-to-Earth guy and so sympathetic after Katrina. Lisa and I have learned that when you work with very amazing people, it’s not just about how they conduct business, it’s just how they are as a human being; and that’s where I am with Sammy,” remarked John. Through the years, Montgomery Roth has successfully established a strong residential clientele along with their hospitality work. Lisa has found there to be a direct correlation between their residential and hospitality projects, namely that residential clients see the elaborate, well-detailed work that Montgomery Roth does in hotels and spas and want to bring that to their residential projects. Similarly, most design trends start in the residential sector and later translate to the world of hotel design, so most hospitality clients want their properties to have that residential feel. Lisa expressed, “I think part of our success is that we do different project types. We do some residential, hotels, casinos, and restaurants; but we also do different sizes. Having 30 people between the two offices makes us large enough to handle really big hotel projects, but we are also happy to help somebody who wants us to renovate the kitchen in their home. In addition to being flexible with the size and scale of projects, we pride ourselves on being flexible with schedules and how we build a team of people.” Whether it is residential or hospitality design, Montgomery Roth’s clients choose them for their unique approach in reaching strong design solutions. From architectural and interior design to product procurement, John and Lisa have cultivated an environment where clients can have all their needs met. By collaborating closely with their team in both the Houston and New Orleans offices to reach one common goal, they have established long-term relationships with their clients. Their hardship in New Orleans after Hurricane Katrina has taught them to give back to their community including Habitat for Humanity, the American Red Cross, the American Cancer John & Lisa make a terrific team and are happy to share their lessons learned with their clients and associates. Society, and the Periwinkle Foundation. In addition, they believe in employee appreciation and recently rewarded a long-term employee for exceptional work and dedication by naming him partner. As Montgomery Roth expands its business, John and Lisa’s goal is to continue to grow the company internally while streamlining the design and construction process, and always providing exceptional service to new and continuing clients in three different design aspects… just another example of Montgomery Roth’s fresh approach in all they do. Take Away Notes for Success 1 Invest in yourself. You are the one and only thing out there that you can actually control. If you invest in yourself, you will get direct proportional returns on it. 2 Invest in your team, too. Whenever you can, invest in them spiritually, financially, socially, or in any other way you can. We don’t sell widgets; we sell the creative by-product of other human beings. If they are not happy or don’t feel like we care, their work will reflect that. We are working on that every day. We are always providing training, team building events, and social activities like charity events to develop camaraderie and an understanding of each other. 3 Get to know who your clients are. They are not all the same. Every corporate client culture is different and you have to be able to be flexible in how you provide services and how you communicate with them.You have to find a way to set up a system that keeps up with the clients’ individual preferences and you need to customize your service to their needs. . 4 Never cut corners with your attorney, with your financial institution, or with your accountant. 5 Most importantly, do what you love and be passionate about it. If you don’t love what you are doing you will not be successful. [ APRIL 2014 ] www.SBTMagazine.net 9