SLYOU Magazine Issue 1 | Page 37

operation. While over the years we have seen a number of businesses close or downsize in the south, we have remained committed to the south.” Store Supervisor, Yannik Joseph, trumped the move as being pivotal in improving the overall customer experience in the south in the areas of comfort, convenience and safety. One Vieux Fort customer, who described himself as a loyal customer for many years, was ecstatic in his praise: “Customer service is A1 for them. They are friendly, they are caring. They explain the detailing of your car. If you need some information, they are there to give you all that you need to know. And I think they are doing a good service to the community and to the country.” Automotive Art’s roots lie in the automotive refinishes market. It is the leading supplier of automotive paint and auto-body supplies on the island. In addition, Automotive Art is at the forefront of providing technical expertise and training to automotive body shops throughout the island. Over the years, the company’s portfolio of products has grown to include detailing products, chemical additives, tyres, batteries, tools, accessories and audio products. Automotive Art (St. Lucia) has experienced phenomenal growth in recent years, earning a Vide Boutielle Castries (758) 453-6444 La Tourney Vieux Fort (758) 454-8290 plethora of local and regional awards in the process. Locally, Automotive Art has earned the Employer of the Year award in the Small and Medium Enterprises category for 2016, 2017 and 2018. In addition, the company won the Award for Marketing Excellence at the last St. Lucia Business Awards in early 2018. Meantime, on the regional front, the Automotive Art St. Lucia team was crowned winners of the prestigious Automotive Art Franchise of the Year Award for three consecutive years - 2015, 2016 and 2017. And if that wasn’t enough, the Vieux Fort branch of Automotive Art (St. Lucia) was bestowed the Performance Award – Small Store for 2017 and 2018. Mr. Halliday attributes the award-winning streak to a commitment to customer excellence and had high praise for the Automotive Art employees: “We have an excellent team at Automotive Art. Our employees care deeply about delivering exceptional customer experiences. This is critical to our continued success.” Automotive Art is the Caribbean’s largest auto-care retailer of car enhancement products and services. With its corporate headquarters in Barbados, it currently trades in over 60 countries, inclusive of 15 Automotive Art franchise stores in nine countries throughout the Caribbean. Automotive Art operates two stores in St Lucia: At Vide Boutielle, Castries and La Tourney, Vieux Fort. www.slyoumag.com | July-August 2019 ww w.Automo ti veArt. com SL-YOU | Business, People & Lifestyle 35