SLYOU Magazine Issue 1 | Page 35

Mrs. Allison Jean- Chief Executive Officer, second from right. From left Kerne Antoine-Gabriel - Energy Specialist, Julie Peter-Clauzel- Executive Assistant, Skeeta Carasco- Regulatory Economist, Estelle George - General Counsel/Corporate Secretary, Yasmin Edwin-Administrative Assistant and Manendra Roberts- Consumer Relations Officer. water and sewerage services are delivered to the customer at an affordable rate, while ensuring that WASCO can manage and operate in an economic and efficient manner. In the execution of its powers and functions, the Commission primarily relies on three organs: a Board of Commissioners who oversee the operations of the Commission; electricity and water Advisory Committees which give advice to the NURC on matters relating to the Commission’s functions as the Commission may determine; and its Secretariat, which comprises a mix of professional and administrative staff who are led by the Chief Executive Officer. In addition to its regulatory functions and powers over the water and electricity sector in Saint Lucia, the NURC is also responsible for providing resources which empower consumers with the knowledge needed for resolving complaints with the service providers that it regulates (WASCO and LUCELEC). The NURC provides free impartial information and advice to all electricity and water consumers and acts as a neutral third party or intermediary to those who have been unable to obtain redress or those who are dissatisfied with the decision of the service provider. The NURC serves a variety of stakeholders. As a regulator, the NURC’s work impacts not only the companies and individuals under its regulatory authority, but also the consumers of the services which these companies provide and those otherwise invested in any of the service areas that the NURC regulates. www.slyoumag.com | July-August 2019 SL-YOU | Business, People & Lifestyle 33