Skyline Magazine Winter 2021 Issue 1 | Page 10

10 Skyline | Relaunch Edition 1 | Winter 2021
Three actions that really resonate with me in our current situation are review , protect , and staying ahead . If you can apply these to your business in 2021 , I believe you will be placing it in the very best position possible .
Makayla Everitt
Head SimplyBiz Mortgages

However , it is no small task . You need to review everything you are currently doing in your business and ensure it is still relevant in today ’ s marketplace . Be really honest with yourself and open your eyes to any new opportunities . In this changed world we inhabit , now more than ever , it is essential that you are nimble and able to react quickly to change , harnessing tools , tech and support along the way . My best advice is that you look at six key areas and ask some searching questions :

1 How can I save myself time ?
1 Are there additional income streams I can introduce to my business ?
1 How can I improve the service provided to existing customers ?
1 How can I attract new customers ?
1 Can I improve conversion across business in my pipelines ?
1 Do I have the right processes in place to keep my business safe ?