Skilled Migrant Professionals December 2015 | Page 11

Career THE DO’S AND DON’TS OF HOW TO FIT IN Understanding Aussie Workplace Culture A n important issue for new migrants working in Australia is to understand Australian (Aussie) culture, and a crucial part of this is knowing how to fit in at work, with your team, and within the organisation generally. A lot has been written about culture at work because it is so powerful. So much so, that it is often rated as being more important than all other business resources, such as finance and technology. Culture is about people and what motivates them, which is important to understand as all work is done by people (even computers or robots cannot work without a person to program them). While there are many academic definitions of culture, it basically refers to the values and behaviours practised by a group of people. Behaviours, such as language and dress, are the most obvious and day-today factors that make up a culture. Values are deeper in peoples’ psyche and are reflected in the many decisions that are made each day at all levels of an organisation. Mateship Australians place a high value on friendly relationships, reflected in the term ‘mate’. With a relatively small population, it is important to get along with everyone, as you never know when your paths may cross again. This leads to a win-win negotiating style, since having everyone come away with positive feelings can help to facilitate future business dealings. Modesty Australians are very down-to-earth people and are always mindful of not giving the impression they think they are better than anyone else. They dislike pretentiousness and value authenticity, sincerity, and an open and frank manner. By John Tedesco, Planning and Governance Manager with the Rottnest Island Authority Australians prefer a modest and self-deprecating approach, so a sense of humour is highly valued. They generally do not draw attention to their job or academic achievements and tend to distrust people who do. Downplaying personal success, however, can often mask a fiercely competitive spirit, as reflected in their love of sport. Egalitarian Aussies like to perceive themselves as being reasonably equal in terms of status and wealth, even though increasingly they are not. They loathe people flaunting personal wealth, authority and status, although they generally respect people who achieve in these areas. This egalitarian value is evident, for example, in the use of people’s first names at work, whether it’s the CEO or the cleaner. Another example is that they don’t accept anyone ‘jumping the queue’ no matter who they are. Practical The common good, or a practical worthy cause, is more motivating and powerful than an intangible goal or vision. Australians like to help solve a practical problem or address a customer or community need. As an example, supplying a customer’s product on time is more motivating than winning an Australian customer service award or similar achievement. The following do’s and don’ts will give you some practical help on how to fit in at an Aussie workplace: December 2015 | www.smpmagazine.com.au 11