Get in touch
We are open Mon-Fri 9.00am - 5.30pm but we are often here earlier.
Call, fax or email your order but don’t forget that you can also order online 24/7.
You can even add your online orders on to your credit account
Delivery
Most materials are dispatched the same day
for a next day delivery to mainland UK.
Offshore & European deliveries
are generally within 48 / 72 hours
Orders over £100 nett: Free delivery next day.
Orders under £100 nett: £10.50 delivery charge.
Guaranteed AM delivery: Only £6.00 extra.
Other timed deliveries: 9.00am, 10.30am and Saturday.
Please ask for details.
These prices apply to deliveries within England, Wales and Scotland. Surcharges will apply for deliveries to the
Highland and Islands, Isle of man, Channel Islands & Northern Ireland as well as deliveries to Europe and beyond.
Payment
Approved Credit Account - Our standard terms are nett 30 days.
Bank Transfer - Funds can be transferred direct into our account.
Please ask for details.
By Card - We accept most debit and credit cards.
Paypal - We are happy to request a payment using this secure method
By Cheque in advance - Please allow an additional 7 days for funds to clear
Terms & Conditions
Full written details of the Terms and Conditions of Doro Tape (UK) Ltd
are available on request.
2
1.
"The Company" shall mean Doro Tape (UK) Ltd. "The
Customer" shall mean any person, firm or company from
whom an order for goods is received. "Goods" shall mean
anything supplied by the Company to the Customer.
2.
The price shall be stated in the Company's invoice, unless
otherwise agreed in writing.
3.
Payment terms for a trading account are 30 days end of
month unless otherwise agreed in writing. The Customer shall
pay all accounts in full and not exercise any rights of set-off or
counter-claim against invoices submitted by the Company. In
line with government legislation and regulations, the Company
reserves the right to charge interest on overdue invoices and
recover all reasonable costs incurred in recovering the debt.
9.
The Company supplies goods in good faith and believes them to
be of merchantable quality. Any complaint, dispute or
discrepancy must be notified to the Company in writing within 14
days, or if relating to the transport of the goods, within 3 days.
The Company accepts no responsibility or liability for any
consequential loss or damage.
10.
If the customer does not require the goods, under most
circumstances, the company will accept them back in their
original condition and packaging. This must be within 7 days of
receipt of the goods. There will be a 15% re-stocking charge.
11.
All product information detailed by the company is true to the
best of their present knowledge. However it shall not constitute a
guarantee for any specific product and shall not establish a
legally valid contractual relationship.
12.
All prices quoted are exclusive of VAT.
4.
The customer’s own conditions of purchase shall not apply
unless accepted in writing in advance.
13.
The company’s Equal Opportunity; Environmental and Quality
Management policies are available on request.
5.
All goods remain the property of the Company until paid for in
full.
14.
Telephone calls are monitored, under the Telecommunications
(Lawful Business Practice) Regulations.
6.
The company will endeavour to supply goods without joins.
Where this is not possible the join will be clearly tagged.
15.
We do not make any information relating to the customer
available to third parties
7.
The Company accepts no responsibility or liability for goods
that have been subjected to any process of any kind.
16.
These conditions shall be governed by English Law.
8.
Delivery dates are given in good faith, but the Company shall
be under no liability in respect of any delay, however caused.
Telephone calls may be monitored under the Telecommunications (Lawful
Business Practice) Regulations.
We do not make any information available to third parties.
01858 431642
@ [email protected]
www.dorotape.co.uk