Should the CEO be in the Kitchen? ISSUE 71 | Page 40

Generational Influence

Subtle Gen Z, Salient Social Activism

By Namachanja Ashley Nasambu
Why brands should not mistake silence for disengagement in Africa’ s most influential generation
I am certain you may have heard this before. When dog bites man, it is nothing new. But when man bites dog, that is news. For years, Gen Z in Kenya and across Africa have been treated a bit like the dog in that metaphor. Always present, often loud online, but rarely taken seriously in the rooms where decisions are being made.
Then something rapidly shifted. Across Kenya in the year 2024, youth-led activism surged with a level of coordination and conviction that caught institutions, leaders and brands off guard. What had long felt like scattered frustration suddenly became co-ordinated pressure. It was the release of long-formed opinions, shaped quietly over time. The generation many dismissed as distracted or apathetic proved to be observant all along.
Silence, it turns out, was never the absence of opinion. It was the absence of attention. This distinction is critical for marketers and communicators. Because Gen Z does not form opinions in public. They form them in private, through observation, comparison and lived experience. By the time they choose to speak, they are often already certain.
A Generation Redefining Brand Attention
To understand Gen Z today, particularly across African markets, we must start with how they manage attention. This is a generation coming of age in a world that is overwhelming. Rising living costs, constant digital exposure and ongoing global uncertainty have created pressure from every direction.
Research from Edelman’ s recent Gen Z Lab study, dubbed Gen Z-eitgeist 2026,, describes a generation trying to regain control by redrawing the boundaries of what deserves their attention and which institutions they trust most. Many young people are conserving their energy by being more selective about where they participate. This shift is changing how culture works.
Where previous generations used social media as a form of self-expression, Gen Z increasingly uses it as a space for observation. They scroll, they absorb, they evaluate, but they do not always respond. This is not passivity. It is selectivity.
And in African contexts, this behaviour is even more pronounced. Platform fatigue, economic pressure and cultural nuance all shape how and when engagement happens. Visibility alone is no longer a proxy for relevance. Being seen does not guarantee being considered.
Observation Before Action

Gen Z’ s quieter posture should not be mistaken for disengagement. They are watching closely. They are watching how companies treat their employees. How leaders respond under pressure. How brands behave when no campaign is running. They are paying attention to inconsistencies, to gaps between message and action, to the moments that reveal what a brand truly stands for. Crucially, they are also comparing.

This quieter posture, however, should not be mistaken for disengagement. Gen Z is watching closely. They are watching how companies treat their employees. How leaders respond under pressure. How brands behave when no campaign is running. They are paying attention to inconsistencies, to gaps between message and action, to the moments that reveal what a brand truly stands for. Crucially, they are also comparing.
With access to both global narratives and local realities, African Gen Z audiences have developed a sharp sensitivity to authenticity. A brand that performs purpose without practice is quickly dismissed. A message that feels imported rather than rooted is easily ignored.
This signals a fundamental shift in how reputation is built. The traditional model previously relied on campaigns, reach and carefully managed messaging. Today, reputation is shaped continuously, often in
38 MAL71 / 26 ISSUE