SFPUC - Annual Reports Utility of the Future | Page 4

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Annual Report for the Fiscal Year Ended June 30, 2016

One Water
We are widely recognized as a national leader for excellent service and
stewardship. By embracing innovation, we will reimagine our use of
water in all phases of the water cycle. We are implementing projects
that utilize local and alternative water supplies. This is a shift from
thinking about how to manage “nuisance” water to thinking about
all water within the urban water cycle as “one water.”
We are grateful to our customers for their commitment to conservation
during the historic drought. Whether we have a wet or dry year,
our customers understand that we must always use water wisely.
As water supplies become more vulnerable to the impacts of
climate change, we continue to diversify our supply through
our Local Water Program, ensuring the right water for the
right use.
Our San Francisco Groundwater Supply Project is nearing
completion. This will add up to 4 million gallons per day of
local, sustainable groundwater to our supply beginning in
the first quarter of 2017.
In addition to cultivating local water supplies, we are also
moving forward with Recycled Water projects to irrigate
our parks and golf courses in the City. Water is too precious
a resource to use only once.
Through our Water System Improvement Program (WSIP),
one of the largest infrastructure programs in the nation,
we have invested $4.8 billion into strengthening our
Hetch Hetchy Regional Water system. Completion of
several ongoing large regional construction projects this
past year has created a seismically robust water lifeline
for the Bay Area.
The WSIP has enhanced our ability to provide high-quality, reliable
drinking water to our customers, even after a major earthquake and
during an extended drought period.

My Account 2.0 — customers can pay
their bill, track usage and conservation
targets, and receive automated leak alerts
at myaccount.sfwater.org.