CORE VALUES
In 2014 , Public Works embarked on a two-year Core Values project , with the goal of changing organizational culture and engaging all staff in reflective conversations about the department . The values , which were developed by a planning committee led by the executive team , are : Respect , Integrity and Responsiveness . This initiative was a staffled , department-wide engagement that included small group workshops – that all Public Works staff were required to attend – with a mixed group of participants from different bureaus to discuss the values that drive our dayto-day work . The interactive workshops supported a culture of conversation and reflection . Dozens of staff facilitated the project , which built leadership and encouraged grassroots support .
PROCESS IMPROVEMENT
Public Works is working towards adopting the Lean Six Sigma ( LSS ) methods , which rely on collaborative team effort to improve performance by systematically removing waste ( Lean ) and reducing variation ( Six Sigma ).
In response to feedback from the 2017 Baldridge examiners , in fall 2019 , Public Works rolled out a series of Lean Six
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