Sesel Sa! January - March 2015 Jan - March 2015 | Page 27

Denise Rassool – Emirates' local girl

We sat down with Denise Rassool,
who in September 2014 was
appointed The District Manager
for the Seychelles branch of
Emirates airline, having been
promoted from her position as
Sales Manager. We met with her
to ask a few questions.

Denise, could you start by telling us about your
journey with Emirates and how it all began?
I joined Emirates on 1st Dec 2004 as a reservation and
ticketing agent. I was previously working with another
airline, and when I heard about the Dubai-based
airline starting to operate in Seychelles and saw that
positions were advertised, I thought I would give it a
try. I was then called for an interview, which I was very
excited about! Safe to say, I got the job! I recall that
three staff were selected for reservations and ticketing
and we were sent to Dubai for one week of training
before the opening of the Seychelles office. It has
been a long journey, with various episodes which I will
always cherish. I will celebrate 10 years working with
Emirates on 1st Dec, 2014. These 10 years have been
amazing in terms of learning and job satisfaction.
Hearing recently about your position as District
Manager for the Seychelles, could you tell us what
this position entails and how it differs from your
last position?
My last position was Sales Manager, so I was very
commercially orientated. Our main objective was to
concentrate on meeting monthly / yearly targets,
getting new customers and corporates and ensuring
that Emirates remains the airline of choice for the
Seychellois. The role of District Manager entails
overseeing all d