Service à la Française International Brochure Plaquette parcours vers l'excellence | Page 5

Train-the-trainer
Strength
1.  Stabilization of the staff through a
two-year program (up to 6 years).
2.  Staff development and mentoring
of the Most promising Elements.
3.  Valuing the profession and
recognition of the staff.
4.  Evaluation of the staff being
trained and incentives towards
mentorship.
5.  Training of internal trainers and
Academy program preparation.
6.  Improve general products and
standard service thus resulting in
improved customer satisfaction.
8 PASSEPORTS NUMBER OF CLASSES
CRAFTS
Gastronomy Chef 7 Chef, Delicatessen,
Caterer and Butcher
Pastry Chef 7 Pastry Chef, Chocolatier,
Ice-cream maker
Baker 4 Baker, pastry
Food & Beverage 7 Butler, Barman, Sommelier
and Cheesemonger
Housekeeper 7 Housekeeper, Laundry and
Flowers
Landscape Gardener 4 Gardening
Florist 4 Florists
Hairdresser,
Make-up art 4 Hairdresser (hotel) and
Make-up art (hotel)