September/October 2019 | Page 21

Reflections of MOM-n-PA 2019 Someone needed me in Triage or someone needed me at Registration. Voices in my radio earpiece continued to shout questions. I stopped by Registration to see how many patients had entered and how the line was outside. It looked good. We were going to see a lot of patients today. When you get up at 3:30 a.m., by 11 a.m. you have been up for almost 8 hours, a full work day. But we would not be leaving before 5 p.m. These are long days for all of the volunteers. The commitment and energy by all of our volunteers each year is remarkable. With so many returning each year it validates the joy it brings to each of us to be part of something so important to a community. The afternoon crowd arrived around 11:30 a.m. to register and pass through orientation and hospitality. Around that time I was reminding the Leads that they should start organizing breaks for the morning volunteers and preparing for a new crew. It’s amazing how seamlessly the transition occurred as some volunteers either take a lunch break or leave and others come in for the afternoon session. After 1 p.m. we got a good idea of how many patients per hour we were seeing and looked at the line of patients waiting and made a decision as to when to cut off new patients for the day. This is crucial, otherwise the volunteers would be working until 7 p.m. On Friday the line slowed and the patients trickled in. We closed our doors on Friday at 3 p.m. The volunteers finished the last of the patients, and as all the patients were exiting volunteers were packing up and leaving. The Leads always meet after the first day. We try to fix any issues that we encountered. Many suggestions and solutions are covered and it always makes Saturday more fluid. Friday night is usually a thank you dinner for all volunteers. It’s a great time to celebrate the great day we had and share some stories. It’s an early night because most of us are getting up at 5 a.m., and some of us before 4 a.m. I made another stop at Staples, Lowes and Walmart before returning to my hotel. I got to bed around 10 p.m. I was up again at 3:30 a.m. Saturday and arrived at the arena by 4 a.m. As I entered the parking lot I looked to see how many patients were in line. Saturday morning’s line looked shorter than Friday’s. Would we have enough patients today? I entered the arena and it was quiet with lights at 50% power. It’s usually me and Gary walking around to see that everything is ready for another day. I might empty and box up infectious waste or fix signs, move chairs or tables. There’s no coffee until after 5:30. Ugh! We let in 150 patients again and started up the compressors and vacuum systems and were ready for another day. We did see more than 800 patients on Friday. How many would we see today? New volunteers were coming in and getting the orientation. The dental students arrived and dispersed throughout the event. This year Dr. Kelly Holst helped move students around in what we all felt was the best student rotation we have had since we started the dental mission. The students were not idle or without jobs. Each had a chance to be in a department of their choice and also where needed. Their spirit and enthusiasm was fantastic. SEP TEM BER/OC TOBER 2019 | P EN N SYLVAN IA DEN TAL JOURNAL 19