MOM-n-PA is Making a Difference
The leads of each of our 34 departments and their volunteer teams have been essential to making each of our missions a success by living and ensuring that every volunteer understands and follows our vision.
Our vision reflects what we really think and care about and I believe it is powerful. Each and every volunteer position and department is essential to the success of our mission. The“ secret” of our success is our great leaders and our volunteers.
Our vision for the MOM-n-PA mission is to serve others and make a difference by:
n Treating all patients with dignity and respect n Putting volunteers in a position to have a meaningful and fun experience n Following our core values!( In rank order) Safety- our safety and our patient’ s safety Health Doing the most good for the most people Having fun
The exit interviews from our patients speak to our success. Here are a few examples of the comments that patients made following their care at our MOM-n-PA mission in Erie:
“ Thank you so much for the work done today – couldn’ t afford on my own. Everyone was so wonderful”
“ Great care, great people … truly unbelievable! Thank you!”
“ Thank you so much for helping me. This is really a nice program. God bless. You guys are truly appreciated.”
“ One of the most excellent experiences of my life”
“ It was fantastic. Everything moved smoothly. The volunteers were excellent.”
“ Amazing, thank you for my new smile!”
These reactions from our patients are how we measure success. Hope to see you at our next mission in 2018!
18 SEPTEMBER / OCTOBER 2017 | PENNSYLVANIA DENTAL JOURNAL