EDUCATION
WATER HEATER REPAIR FUNDAMENTALS
Gain a practical understanding of water heater types, components, and safe operation for multifamily maintenance.
This seminar will cover the fundamentals of each system and common water heater problems and solutions.
Topics Include:
• Key parts and anatomy
• T & P Valve
• The Flue
• Draining water
• Thermostat
• and much more!
TUESDAY
SEPTEMBER 15-16, 2026 9:00 AM-12:00 PM
EPA / CFC 608 CERTIFICATION
EPA certification is required to buy refrigerant or service A / C systems.
This course is designed to provide associates with the knowledge necessary to pass the Federal EPA 608 exam. It has several sections which include Core, Type I, Type II, Type III, and a universal certification.
Associates can pass any or all of the sections. If a passing score is achieved on all 4 sections, they will receive a Universal certification. This certification is required by law for anyone that works on HVAC systems.
THURSDAY
SEPTEMBER 17, 2026 9:00 AM-12:00 PM
ASSISTANT MANAGER: BEYOND THE BASICS
Build the confidence, leadership, and practical skills to become the Assist
SOLD OUT
THURSDAY
SEPTEMBER 17, 2026 1:00- 4:00 PM
Take your skills beyond the basics in this interactive course designed for multifamily Assistant Managers. Build confidence in your leadership, strengthen your financial knowledge, and learn practical strategies for handling difficult conversations with residents and team members. Through real-world scenarios and proven best practices, you ' ll gain the tools to solve problems proactively, support your team, and make a lasting impact on your community.
TUESDAY
SEPTEMBER 22, 2026 9:00 AM-12:00 PM
FROM APATHY TO EMPATHY
Effectively Communicate and Interact with Residents
This seminar is designed to help you understand the roots of apathy, develop empathy, and apply these skills to create a more compassionate and connected world. Taking an apathetic approach with residents can hurt your relationships, hinder renewals, and much more. It has never been more important to provide residents with the " why " in situations that may need clarity.
CERTIFIED APARTMENT MANAGER( CAM)
Advance Your Career by Earning Your CAM!
Developed by the National Apartment Association Education Institute( NAAEI), the Certified Apartment Manager( CAM) course offers the highest standard of professional training for the on-site manager. Enhance your professional growth in the apartment industry by becoming a( CAM) and take your career to the next level. CAM training helps you manage your apartment community and your team more effectively.
Whether you are a property manager or new to property management, this course provides in-depth training and expertise just for you! Earning CAM credentials gives you the skills to increase your community ' s net operating income; the knowledge to effectively manage an apartment community; and most importantly, the ability to achieve your property owners’ investment goals.
Module Schedule:
Each module will be held on Monday through Friday from 9am-4pm at the AAMD Education Center.
Monday, October 5th Orientation, Industry Essentials Property Maintenance
Tuesday, October 6th Legal Responsibility and Risk Management
Wednesday, October 7th Managing Teams and Leading People
Thursday, October 8th Marketing
Friday, October 9th Investment Management
MONDAY- THURSDAY
OCTOBER 5-9, 2026
** Attendees must have at least 1 year of property management experience to qualify to take the CAM exam.
16 | TRENDS SEPTEMBER 2026 www. aamdhq. org