EDUCATION
TUESDAY
OCTOBER 8 , 2024 9:00 AM -12:00 PM
Electrical 201 : Wires , Panels , Breakers and More
Understanding the important fundamentals of electrical maintenance & repair
Electrical maintenance and repair can be an underlying component of every repair a maintenance professional works on . It is important to understand the different components of electrical maintenance and how to make your repairs safely .
In this seminar , attendees will learn about electrical wiring , main service panels , fuses , circuit breaks , and wall switches . You can do lots of things with electrical wires : strip them , clean them , connect them , and pigtail them . In this seminar , you ’ ll learn how to do this and more !.
TUESDAY
OCTOBER 8 , 2024 9:00 AM -12:00 PM
HYBRID From Apathy to Empathy
Effectively Communicate and Interact with Residents
This seminar is designed to help you understand the roots of apathy , develop empathy , and apply these skills to create a more compassionate and connected world . Taking an apathetic approach with residents can hurt your relationships , hinder renewals , and much more . It has never been more important to provide residents with the " why " in situations that may need clarity .
WEDNESDAY
OCTOBER 9 , 2024 9:00 AM -12:00 PM
Make Ready Maintenance & Procedures
Make it " as good as new !"
Make-ready maintenance involves preparing an apartment home for a future resident with the goal of making the apartment “ as good as new .” To achieve this goal , however , maintenance professionals need more than just their hands , tools , and a checklist . Indeed , they must learn how to see a just-vacated apartment through the eyes of the future resident , as well as those of the management team or owner .
When a future resident walks into the apartment , they ' re thinking “ home .” When your supervisor or owner walks into the apartment , they ' re thinking , “ Does this apartment meet our community ’ s move-in standards ?” In other words , make-readies demand your full attention and care whenever you do them .
TUESDAY
OCTOBER 15 , 2024
9:00 AM -12:00 PM
Plumbing 201 : Toilets , Tubs , Showers and More !
Toilets , tubs , showers , faucets , sinks , and disposals are some of the most common plumbing service requests submitted by residents . This seminar will help attendees troubleshoot , identify , and repair most maintenance requests regarding these items . A sample of topics and areas of emphasis
THURSDAY
OCTOBER 17 , 2024
9:00 AM -12:00 PM
HVAC : Types of Heating & Preventative Maintenance
Electric baseboard heating , electric furnace heating , gas furnace heating , and hydronic heating . This course contains a little general science , a little mechanical reasoning , and a good dose of practical application to help you tackle the most common issues related to each heating system .
HYBRID
MONDAY
OCTOBER 21 - 25 , 2024
8:00 AM -5:00 PM
Certified Apartment Manager ( CAM ) - CAM SLAM !
Advance Your Career by Earning Your CAM !
You ’ ll learn about comprehensive marketing plans , resident retention , contractors and vendors , resident communication , preventative maintenance programs , accounting principles and practices , employment regulations , maximizing property performance and income , and many more topics vital to successful apartment management . The CAM Program consists of eight modules plus a comprehensive certification exam .
CAM training helps you manage your apartment community and your team more effectively . www . aamdhq . org SEPTEMBER 2024 TRENDS | 15