EXCELLENCE IN NURSING AWARDS 2024
TEAM OF NURSES
MIRIAM HOSPITAL CENTER FOR PROFESSIONAL PRACTICE AND INNOVATION
Interviewee : Jean Mellott , MSN , RN , NPD-BC , NE-BC Director of the Center for Professional Practice and Innovation , the Miriam Hospital
TOP ROW , LEFT TO RIGHT : Jon Medeiros , BSN , RN , CEN – Emergency Department Advanced Practice Manager ; Nicole Hebert , MSN , RN , CNL – Clinical Development Specialist ; Allison Dean , MSN , MBA , RN , OCN , NPD-BC – 4E / W Advanced Practice Manager ; Jean Mellott , MSN , RN , NPD-BC , NE-BC – Director ; Cheryl Jollie – Program Coordinator . MIDDLE ROW , LEFT TO RIGHT : Nancy Bushy , MSN , RN , ACCNS-BC , CCRN – Critical Care Advanced Practice Manager ; Leigh Hubbard , MSN , RN , ONC – Magnet Program Manager ; Melanie Marco , MSN , APRN , AGCNS-BC , NPD-BC – Newly Licensed Nurse Residency Program Manager ; Jennifer Coyne , MSN , RN , GERO-BC – 3N / 3B Advanced Practice Manager ; Melissa Sabella , BSN , RN , OCN – 4B / Float Pool / VAT Advanced Practice Manager . BOTTOM ROW , LEFT TO RIGHT : Christie Bowser , MSN , APRN , ACCNS-AG , NPD-BC – Clinical Development Specialist ; Heather Laplume , BSN , RN , CDOE – Clinical Informatics ; Dawn Packer , MSN , RN , CV-BC – 3E / W Advanced Practice Manager ; Cynthia Hughes , MSN , RN , NPD-BC – Clinical Development Specialist ; Cassandra Algier , BSN , RN , CEN – Emergency Department Advanced Practice Manager . MISSING FROM PHOTOGRAPH : Cathy Insana , MSN , APRN , CCNS , CNOR – Advanced Practice Manager for Surgical Services ; Karen Jennings-Mathis , Ph . D ., APRN , PMHNP-BC , FAED – Research Scientist ; Jill Lukin , MSN , RN , NPD-BC – Clinical Development Specialist .
Explain the role of the Center for Professional Practice and Innovation .
This department supports orientation and the ongoing learning and professional development needs of nursing staff . CPPI facilitates the nurse residency program , American Nurses Credentialing Center Magnet designation and professional governance , clinical advancement , staff recognition , academic partnerships , nursing research and evidence-based practice .
What are some team achievements you ’ re proud of ?
When I arrived at the Miriam in 2021 , we were still in the throes of the pandemic and the CPPI team had been without a direct leader for about six months . I was pleasantly surprised to find a creative , engaging and highly functioning team working cohesively to get things done . Their strong work ethic and level of respect for colleagues was noticeable . Despite the ongoing challenges in health care at the time , the team greeted each day with a smile and can-do attitude , demonstrating genuine support for new initiatives . The CPPI team eventually grew by fifty percent and became a team of eighteen by the end of 2022 . Advanced practice managers , whose primary role is to monitor patient care quality and provide decentralized education on clinical units , merged with their centralized education colleagues .
The team ’ s shared vision for excellence through the lens of patient quality and safety is best reflected in their accomplishments . In their endless pursuit of zero harm , the team developed a new process in 2023 to educate staff in real time to help reduce falls . Three months later , data analysis revealed they had achieved over 1,000 staff encounters and a greater than 50 percent reduction in patient falls . This year , the team rolled out a tiered skills acquisition model to improve efficiencies in nursing orientation . Within the first six months after implementation , the organization saw a cost avoidance of nearly $ 100,000 . These examples nicely illustrate the power of teams working together and directly align with Lifespan ’ s success factors .
82 RHODE ISLAND MONTHLY l SEPTEMBER 2024