September 2022 | Page 16

EDUCATION
SEPTEMBER 2022 ( CONT )
Make Ready Maintenance & Procedures
WEDNESDAY
SEPTEMBER 14 , 2022 9:00AM -12:00 PM
Make ready maintenance involves preparing an apartment home for a future resident with the goal to make the apartment “ as good as new .” To achieve this goal , however , maintenance professionals need more than just their hands , tools , and a checklist . Indeed , they must learn how to see a just-vacated apartment through the eyes of the future resident , as well as those of the management team or owner .
When a future resident walks into the apartment , they ' re thinking “ home .” When your supervisor or owner walks into the apartment , they ' re thinking , “ Does this apartment meet our community ’ s move-in standards ?” In other words , make-readies demand your full attention and care whenever you do them .
Fair Housing for Maintenance Professionals
HYBRID
WEDNESDAY
SEPTEMBER 21 , 2022 9:00AM -12:00 PM
When your service staff interacts with residents , do they know how to deal with Fair Housing issues ? Help them understand what ' s legal and what ' s not !
Developed specifically with Maintenance , Housekeeping , and Groundskeepers in mind , this course introduces on-site service staff to Fair Housing regulations and prepares them for interacting with residents .
TOPICS INCLUDE :
• Defining Fair Housing
• Interacting with Residents
• What ' s Legal and What ' s Not
• General Do ' s and Don ' ts
• And much more !

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14 | TRENDS SEPTEMBER 2022 www . aamdhq . org