September 2018 DSM Insider 28 | Page 26

LISA FISCHER -HERDT PRE-AUTH’S; TIME IS TICKING! T quickly he end of the year is approaching. If you are anything like me you are probably wondering where the year has gone. Time flies when you’re having fun, right? Kids back to school, summer vacations, 2019 budgeting, the upcoming holidays….. approval timeframe by two weeks • 90% of medical plans are calendar year policies. Deductibles reset January 1 • Prior Authorization date ranges are approved for 90 days To boost production, target commercial insurance patients in September and October. DS3 can help you identify patients that delayed treatment via the Tracker information displayed on Manage Patients feature on your dashboard. • Medical insurance open enrollment is typically January 1, which means the patient could potentially change plans. What does all of this mean for you? Sorry, but I have one more crucial item to add to your list. Prior Authorizations (PA)! Patients will seek treatment for medical services as their deductibles decrease. This occurs in the latter portion of the year. There should be an uptick in patient flow over the next few months. You will need to keep the following in mind as the end of the year draws closer: • Prior Authorizations average four weeks to approval • GAP request could potentially increase the Timing of your PA request is key. It is best if you have all of your commercial insurance patients’ PA’s requested NO later than the 2nd week of November. This will allow the 4-6 weeks average processing to be completed prior to the end of the calendar year. Then, in November and December, I recommend focusing on Medicare patients as a PA is not required. As always, if you have any questions please feel free to contact me at [email protected]. Additionally, you NEED to deliver the device prior to December 31. This is vitally important! I would encourage you to speak with your third party billing company to seek their advice and timing of the PA requests. LISA FISCHER-HERDT Director of Billing Services, 4 Pillar Billing