Senwes Scenario April / May 2019 | Page 60

HUMAN RESOURCES Cultivate potential…. harvest excellence! "Just imagine.... having a team on your farm, all who are fully involved in, and enthusiastic about his or her work; caring about the future of the farm and willing to invest the discretionary effort exceeding the call of duty to see that the farming operation succeeds.”  By Emmie Pietersen Director: Peritum Agri Institute T he above is Seitjs' definition of employee engagement. Engagement is different from happiness. Someone may be happy at work, but it does not necessarily mean he/she is working hard, productively, on behalf of the farming enterprise. According to Gallup, international authority on employee engagement, the bulk of employees worldwide - 63% - are "not engaged," meaning they lack motivation and are less likely to invest discretionary effort in organisational goals or outcomes. Only 10% of employees in South Africa are fully engaged. A staggering 57% are not engaged and 33% are actively disengaged. To effectively manage an optimal labour force, a farmer must strive for optimal engagement. This can only be achieved through being concerned both about productivity and about people. How employees’ needs are met has a direct bearing on their performance. Focusing on productivity alone may lead to a reduction in worker output. A concern for worker needs means attending to their well-being, as both individuals and employees. Courteous and consistent treatment, job security, fair pay and safe working conditions are important to employees. When those needs are 58 SENWES SCENARIO | AUTUMN 2019 ignored, worker dissatisfaction may impede productivity. The connection between employee productivity and farm profitability is direct and obvious. Whether you are the farmer that is always looking to improve production to ensure the long-term viability of the business or the farmer that operates a deteriorated farm, showing little interest in increasing yield or in recycling profits into the operation… know that your approach and attitude to farm productivity will rub off and strongly influence worker output. Performance is often enhanced when employees believe they are contributing to a valuable product and are part of an effective, ambitious team. What the Farmer Expects What the Team needs • Consistently produce • Respect for their high quality work on a timely basis; • take their responsibilities seriously • show concern for the welfare of the farming operation, its animals and fellow employees; and • represent the farming enterprise well within the community • • • • feelings and opinions; recognition for work well done; fair conditions of employment; consistent and courteous behaviour by management; a work environment where they can develop their potential over time (in terms of skills and earnings). Building a lean, but mean team is in your hands. Competent, passionate and hands- on leadership is critical to employee engagement. So here are a few considerations on how to ensure that all team members are fully involved in, and enthusiastic about their work; caring about the future of the farm and willing to invest the discretionary effort exceeding duty's call to see that the farming operation succeeds: • Encourage employees to speak up • Be a mentor to your workers • Only, but consistently, reward when deserved • Encourage an ‘us’ approach to everything you do • Actively promote healthy living • Hire for attitude and teach them the job • Create opportunity to have fun together • Ask employees about their dreams for the farm • Be very clear about expectations • Develop goals and targets together as a team • Allocate time for personal/team development in a month • Celebrate successes with your team in big and small ways.