Senwes Integrated Reports Senwes 2017/2018 Integrated Report(a) | Page 3

1 NAVIGATING THIS REPORT OVERVIEW 2 Reporting Suite 3 About this Report 4 Key Features by Forms of Capital 6 365-Review 8 The Senwes Brand THE BUSINESS 10 Chairman’s Report 14 Value Creating Business Model 18 Business Overview 21 How Senwes Creates Value Using the Six Capitals 34 Creating Value for Stakeholders STRATEGIC AND OPERATING CONTEXT 42 Report by the Group Chief Executive Officer 46 Group Strategy CORPORATE GOVERNANCE 52 Senwes Shareholding and Operating Structure 54 Corporate Governance Report 64 Board of Directors 66 Exco 68 Remuneration Report FINANCIAL REVIEW 76 Report by the Group Chief Financial Officer 82 Risk Methodology 90 Statutory Reports 102 Financial Statements 108 Notes to the Financial Statements 146 Accounting Policy