Senwes Integrated Reports Senwes 2017/2018 Integrated Report(a) | Page 29

THE BUSINESS REASSURANCE IN RESPECT OF INTELLECTUAL CAPITAL Senwes Academy 2014 2015 27 2016 2017 Accelerated Leadership (Graduate) 2018 Reassurance from external auditors regarding the implementation of projects; Apprenticeships Financial and IT Steering Committee; Social and Ethics Committee; EE-Committee; Programmes Attended (Business Schools) Learnerships Job Grading Committee; Remuneration Committee; Investment and Audit Committees undertake post-implementation evaluations of the sustainability of projects. Leadership Development Programmes FUTURE CHALLENGES Attracting and retaining talent in a competitive environment (as a rural employer); Recruitment and retention of suitable employees (as a rural employer); Fast-changing technology and significant related inputs required; ACTIONS TO IMPROVE OUTCOMES Research with regards to changes in the working environment; Investment in training in order to keep up with the latest technology; Increasing stakeholder expectations in respect of technological innovation; Research with regards to changes in employees who enter the market; Increasing pressure on data, capacity and analytical ability; Outcome-driven objectives for all personnel, aligned with measurable divisional objectives for effective management; Competitiveness; Total revamp of online performance evaluation system; Productivity and effectiveness; Timely and effective implementation of research findings; Employee well-being programme development; System security and protection of information. Research in respect of latest technology and prototypes; Research in respect of producers’ experience of Senwes product delivery; Market integrated business solution to clients; Focus on optimisation of existing investments by means of problem analysis and internal improvements; Outcome-driven objectives for all personnel, aligned with measurable divisional objectives for effective management. TRADE-OFFS IN OUR USE OF INTELLECTUAL CAPITAL Investment in the right skills and systems requires a lot of capital, which has a positive impact on human capital, natural capital, financial capital and social and relationship capital over the longer term. The improvement of certain processes and technology could result in a decrease in human capital. OVERVIEW | THE BUSINESS | STRATEGIC AND OPERATING CONTEXT | CORPORATE GOVERNANCE | FINANCIAL REVIEW Align capacity utilisation with investment philosophy of Senwes;