Senwes Integrated Reports Senwes 2017/2018 Integrated Report (b) | Page 3

1 NAVIGATING THIS REPORT OVERVIEW 2 Reporting Suite 3 About this Report 4 Key Features by Forms of Capital 6 365-Review 8 The Senwes Brand THE BUSINESS 10 Chairman’s Report 14 Value Creating Business Model 18 Business Overview 21 How Senwes Creates Value Using the Six Capitals 34 Creating Value for Stakeholders STRATEGIC AND OPERATING CONTEXT 42 Report by the Group Chief Executive Officer 46 Group Strategy PERFORMANCE 52 Report by the Group Chief Financial Officer 58 Risk Methodology 66 Financial Statements CORPORATE GOVERNANCE 74 Senwes Shareholding and Operating Structure 76 Corporate Governance Report 86 Board of Directors 88 Exco 90 Remuneration Report