SENWES Integrated Report 2020 | Page 24

HUMAN CAPITAL Our employees are a key stakeholder of Senwes. Our workforce has been, and still is, our primary competitive advantage in the long and successful 111-year history of the company. We have a hardworking team, who has always ensured our long-term sustainability and will continue to ensure our success. TRADE-OFFS IN OUR USE OF HUMAN CAPITAL The Senwes Group workforce increased, which had a positive impact on human capital. The increase in sala ry costs had a negative impact on financial capital. Process changes caused a short-term reduction in productivity, due to time invested by employees, but resulted in improved decision-making processes and greater efficiencies through standardisation. KEY INPUTS An industry leader and an employer of choice; A company with opportunities; A safe and healthy work environment; Market related employee recognition and remuneration; A resilient, ethical leadership team; An inclusive environment that embraces workforce diversity; An environment where employees are empowered and ownership is allocated; A workplace where fair labour practices are enforced. JOB LEVELS PER executive management 0% 100% middle management 11% 89% semi-skilled employees 61% 39% BEE OR NON-BEE senior management 2% 98% skilled technical employees 25% 75% unskilled employees 96% 4% OUTCOMES 2020 2019 Total employees * Number 4 825 3 344 Total remuneration costs * R‘m 1 021 829 Average cost per employee * R‘000 211,6 247,9 Employee turnover * % 19,9 18,8 *All figures are shown for the group including JVs. REASSURANCE IN RESPECT OF HUMAN CAPITAL Compliance Committee; Remuneration Committee; Job Grading Committee; Social and Ethics Committee; Group Ethics Committee; Group and Individual Employment Equity Committee; Group Membership Committee to ensure optimal cost options and investment of pension funds; Monthly Old Mutual meetings with external role players to ensure mutual understanding and to resolve issues; Monthly Payroll and HR meetings to align understanding; and HR operations meetings with all senior executives, throughout the group. ACTIONS TO IMPROVE OUTCOMES Re-evaluation of existing policies and procedures; Implementation of an electronic human resources management system; Implementation of various online reward systems to determine remuneration fairness in the market; Monitoring of personnel well-being and health; Implementation of extensive talent forums throughout the group; and Facilitation of five-year employment equity plan with identified barriers. FUTURE CHALLENGES Alignment of internal management practices to support the future world of work; Cultural diversity and sensitivity; Creating an employee value proposition that sets the group apart from its competitors; Retention of key individuals and scarce skills; Identification and management of critical positions; Introducing BOTS and online learning technology; and Teams and teamwork, as the future of the work environment. 22 ROOTED IN AGRICULTURE