CREATING VALUE FOR STAKEHOLDERS
BUILDING QUALITY STAKEHOLDER RELATIONSHIPS
Senwes’ approach to stakeholder relationship management consists of meeting the various needs
of all stakeholder groups, while prioritising actions and leveraging resources in such a manner as to
ensure a long-term positive impact on the organisation.
The nature of our relationship
STAKEHOLDER
WHY IS THE RELATIONSHIP IMPORTANT TO SENWES?
Clients and
Customers
The relationship with clients and customers is the main reason for the company’s existence,
since clients and customers buy the company’s products and services. These relationships
are also the main source of revenue.
Shareholders
and Investors
Shareholders are the principal providers of equity and therefore the owners of the company.
In many instances the shareholders are also clients of the Senwes Group.
Employees
Skills development and engagement of employees determine Senwes’ ability to deliver on
its commitments, brand promise and overall strategy.
Business
Partners
Senwes establishes relationships with various parties by means of joint ventures, subsidiaries
and an associate, to expand the group’s geographic footprint and to bring about critical
mass and value synergies to aid in positioning the business for future growth and long-term
sustainability.
Suppliers
Relationships with suppliers affect the Senwes Group’s ability to cost-effectively provide
products and services and have a direct impact on Senwes’ competitiveness.
Government
and Regulators
These relationships ensure that the company conducts business which complies with prevailing
legislation and that Senwes reports to regulators and thus mitigates risks, thereby
ensuring the sustainability of the Senwes Group.
Community
This relationship promotes the long-term sustainability of the group’s operating environment
and strengthens the socio-economic context of the areas in which the group conducts
business.
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