Seminole Hard Rock Life October/November Edition | Page 2
Q&A
Tom Mullin
Vice President of Casino Marketing
Q: What is your role at Seminole Hard Rock?
Q: What aspects of the casino events
My title is Vice President of Casino Marketing, however, I do you find that players enjoy the most?
am a property ambassador for all of our guests, players and They actually embrace the comradery among their gaming
team members. It is my responsibility to ensure that we peers and among the staff here at Seminole Hard Rock. Our
keep everyone, both patrons and team members, engaged, guests are folks who enjoy having a good time and they like
interested and happy.
to be entertained. We work hard to create a memorable
Q: Any new enhancements in the
High Limit rooms?
experience. We keep it simple, convenient, fresh and fun.
Q: How do players get assigned Casino Hosts?
There are. Both technical enhancements that will make A couple of ways. They
usually gravitate toward a
our games more interesting and convenient for our players personality that fits their own. We have a very eclectic
and also physical enhancements to the High Limit Slots and unique staff here that represents over 12 different
area that will make playing aesthetically more pleasing nationalities and speaks over 14 different languages. A
and enjoyable.
very special group of people have been assembled for the
Q: What feedback have you gotten about
the new High Limit room?
purpose of accommodating a diverse group of patrons.
Q: What is your favorite casino game?
It has been nothing but positive. The look is fresh and sleek, I like just about any slot machine, no prejudices there! And
and the vibe is instantaneous, energizing and amazing.
I like blackjack, as well.
Q: Any upcoming special events
Q: Do you have a favorite football team?
players can look forward to?
The Philadelphia Eagles. I was programmed to support
We have a little bit of something for everyone, from that team in my mother’s womb, being born in Southwest
the weekly slot tournaments to the one-of-a-kind, slot Philadelphia. I bleed Eagles green.
tournaments that are only offered at our property. We Q: What would you be doing if
recently held a blackjack tournament which included 14 of you were not in gaming?
the world heavyweight champions from the last 40 years,
who all played in the tournament with our players. It was a
once-in-a-lifetime event for our guests.
One of two things: either involved in a non-profit endeavor
helping less fortunate people, or I would be playing
and singing music in a pub somewhere. One of those is
actually probably my future endeavor; maybe both after
my gaming career concludes.