Seminole Hard Rock Life June/July Edition | Page 2

Q&A WITH TIM BURKE Vice President of Gaming Operations Tim joined the band in 2013 and is dedicated to ensuring that Seminole Hard Rock Hollywood is the most exciting gaming destination in the country. And Tim should know! Tim has over 30 years of casino experience, and has spent time at Resorts International, Trump and most recently the Borgata. You can find Tim on the gaming floor and be sure to stop him and ask for gaming advice. Q: What do you enjoy most about working here? The people. From our guests to our employees we have the most dynamic and fun people. Q: What factors come into play, when choosing what games to put on the casino floor? Our guests. You have to know your guests and what they like to play, and the strategy is constantly changing. Q: Are there benefits to playing on lower denomination slot machines? Sure, depending on what your spending trend is on a particular trip. It’s all about risk and reward. If your spending trend dictates that you play penny slots then you may not be risking as much to get a higher reward. Q: What is the most popular lower denomination machines currently on the casino floor? I would say Buffalo Stampede, Bombay and Stinkin’ Rich. Q: What is the highest jackpot someone could get on a penny slot? How many jackpots have been hit on penny slots in the past month? The Ruby Slippers slot machine pays out well over $1 million. Over 800 jackpots were hit on penny slots alone in April. Q: Have any software upgrades or additions been implemented recently? Yes, we recently introduced the Jackpot Xchange system which pays guests in cash, vouchers or a combination of both. It pays out jackpots quicker which reduces lines and player wait times. Q: What is your favorite casino game? That’s like asking me what daughter I love most. I love them all. I like everything from Poker, Video Poker, Roulette or Blackjack.