Seminole Hard Rock Life December/January Edition | Page 2
Q&A
DREW
SCHLESINGER
Vice President of Hotel Operations
With over 34 years of experience, Drew has served as General Manager
and Director of Operations in several major metropolitan cities including
New York City, Los Angeles, Philadelphia, Miami, Atlanta and Sydney, Australia. Having managed
operations and openings for high profile properties such as The Darling in Australia and The
Paramount in New York City, Drew foresees a bright future for Seminole Hard Rock Hollywood.
Q: Why did you choose Seminole Hard Rock
Hollywood?
Q: What has the feedback been regarding
the recent renovations?
Seminole Hard Rock chose me. And I’m glad
they did because this is the best place to
work!
The feedback from our guests has been off
the charts. L Bar and Kuro have created much
more excitement than we ever anticipated.
Q: What makes Seminole Hard Rock different
than the other hotels you have worked at?
Q: What is a typical day like for you at
Seminole Hard Rock?
The flexibility to be creative here is much
better than I’ve seen in any other property.
The willingness of upper management to
listen to ideas in an open forum makes my
job extremely exciting. Overall, I believe this
is one of the nicest and friendliest teams
that I’ve ever worked with.
Luckily there are no typical days for me.
That’s one of the things I love about my
job here.
Q: What is the most important thing in
ensuring guest satisfaction?
Employee satisfaction always translates
into guest satisfaction. Training is equally as
important.