Seminole Hard Rock Life April 2015 | Página 7

Q&A Get to Know the Director of Casino Marketing: Dan Gura What inspired you to break into the casino marketing industry? I enjoy the casino environment. I graduated from Florida State University with a degree in marketing and then went right into sales. From sales, I moved to the casino industry because I felt it would be a great fit for me because I felt that the vibe, experience and atmosphere were aligned with my personality. What do you like best about working at Seminole Hard Rock Tampa? That is an easy question for me. It is 100% the team members that I work with each day, as well as the guests. The relationships that I’ve made here have created an atmosphere where it feels like they’re my second family. Dan Gura, Director of Casino Marketing @HardRockDan What changes do you foresee in the marketing future here at Seminole Hard Rock Tampa? I want to continue the trends that we’ve been implementing and continue to focus on treating each guest with VIP service. Our local market will always be a top priority, but we have also just started to scratch the surface of what we can do in marketing to the high-end and international guest. What departments do you oversee? I work with our Player’s Club, XCard Services, Guest Relations and I have a Marketing Coordinator. How many team members do your currently oversee? 111. What’s your favorite game at the casino and why? I enjoy playing blackjack because it is fun, but I enjoy it as long as you are at a table with energetic and fun players. What are some of your goals for the upcoming year? It’s important for my department to meet and exceed goals and continue to grow the level of service offered here at the casino. One of the most important responsibilities for us is to treat our guests with VIP service. If you were to describe Hard