authority of the classification societies, and in effect, the
role of the classifiers has grown.”
LISTEN TO THE CUSTOMER
Seppo Liukkonen observes that another thing that is changing within the classification societies is customer-orientation.
Innovation and
Technology
www.meyerturku.com
With over 50 classification societies worldwide, the competition can be brutal:
“As classification societies are seeking to become more
efficient, one must learn to serve the customer better and
better,” he says. Taking an additional advisory role is part of
this process: it is not enough anymore if classification societies go around reading the rulebook, they must offer real
support to the customer.
“We must find ways to do this so that we do not hinder the progress of the industry as such – and still remain
true to our core commitment which is safety.”
“
With over 50
classification
societies worldwide,
the competition can
NEW
A60 SLIDING FIRE DOORS
be brutal.
110
W
max
40 0 0
Hmax 3000
GOING DIGITAL
Both Kaljala and Liukkonen note that information technology
poses challenges to the expertise of the classifiers. Kaljala
• SINGLE
• DOUBLE
• TANDEM
notes that education is the key here:
“We are constantly developing our in-house training
and tools for surveyors, and utilising more and more ICT
opportunities along the way.”
Liukkonen admits freely that “old-school” classifiers
are a far cry from digital experts:
“The emerging digital tools are something totally
Big size
Hmax 3000mm, Wmax 4000mm
Low construction
space requirement only 110mm
Easy installation by bolting or welding
new in the industry, but fortunately the younger generation is learning how to use them – and eventually, the entire
maritime will be transformed,” he believes. n
www.parmarine.fi [email protected]
seatec 1/2016 23