STEP 5: Review These Important Topics................................. 28
MyChart: Messaging your Renown providers.......................... 28 MyChart: Scheduling an appointment with Renown..................... 28 MyChart: View past or upcoming appointments......................... 29 MyChart: View your after visit summary............................... 29 MyChart: View test results as soon as you need them.................... 29 Referrals and authorizations..................................... 30-31 A note about medical necessity.................................... 30 MyChart: View referrals and authorizations............................. 31 Preferred, Non-Preferred and Out-of-Network – understanding these terms.. 32 Renown specialists – what to expect................................ 33 How to read your Explanation of Benefits( EOB)..................... 34-35 What if I have questions about a bill I received from a medical provider?.... 36 Member rights and responsibilities................................... 37 Understanding your hearing aid benefit from NationsHearing ®.......... 38-39 Earn rewards for taking care of your health with NationsBenefits ®.......... 40 Spending the rewards you have earned is easy......................... 41 NationsOTC ® makes ordering products easier than ever................. 42 Introducing NationsBenefits ® Pro Application.......................... 43 Your medical transportation service by Uber Health and Uber WAV...... 44-45 Uber Health and Uber WAV operating areas........................... 45 LIBERTY Dental Plan – same great service and bigger provider network..... 46 Your EyeMed vision benefit......................................... 47 Benefits that travel with you..................................... 48-49 Request medical care reimbursement after traveling..................... 49 Doctoroo brings urgent care to you................................. 50 Virtual visits made easy with TELADOC ®............................. 50 Medical test instructions and results notification........................ 51 Provider discussion checklist....................................... 52 Non-discrimination notice......................................... 53 Multi-language insert.......................................... 54-55
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