Pharmacy frequently asked questions and phone numbers
Pharmacy frequently asked questions and phone numbers
I need help with this … who can help me? |
Senior Care Plus( SCP) Call toll free, 888-775-7003 |
Medical Provider |
Pharmacy / Pharmacist |
My medication is not covered
Call to ask, or write a letter to SCP for a coverage exception.
Ask your provider what medications in the same drug class are covered by Senior Care Plus.
Ask the pharmacy to submit a prior authorization request to your provider to start the exception process
Why did my copay / coinsurance go up / down?
Call SCP customer service so they can connect you with one of our pharmacy services representatives
I cannot afford my medication, are there less expensive options? |
Call SCP customer service so they can connect you with one of our pharmacy services representatives. |
Discuss with your provider to see if there is a less expensive alternative to treat your condition. |
Am I on the right plan for the medications I take?
Call SCP customer service / sales to help
775-982-3112. I would like to talk to a pharmacist about my medications.
How do I synchronize my refills so I can pick them up / have them delivered at the same time?
Call SCP customer service so they can connect you with one of our pharmacists
If the pharmacy needs help with overriding requests to synchronize your refills, you can reach out to SCP for assistance.
Call the pharmacy that fills your prescriptions and ask to talk with the pharmacist.
Call the pharmacy that fills your prescriptions and ask them to get your fills aligned together.
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