SCP 2025 Best Start Booklet | Page 51

Who do I contact to request a medication refill?

Who do I contact to request a medication refill?

Renown Provider
Other Provider
IF YOU HAVE REFILLS AVAILABLE Renown Pharmacy
Use MyChart to send a request to Renown Pharmacy.
1. Select the check box next to the medication you need refilled. Click Next.
2. Enter any comments or notes for the pharmacists, Select a delivery method, pharmacy, pickup date and time if applicable.
3. Select the option of whether you’ d like to pay now or pay later for your cost share. Click Next.
1. Review the details of your refill request. Click Submit.
If the provider does not use MyChart, your medication may not appear in the list of refillable meds in the app.
Contact the pharmacy via phone or their dedicated online patient portal.
Other In-Network pharmacy( examples: CVS & Raley’ s)
Contact the pharmacy via phone or their dedicated online customer portal.
Contact the pharmacy via phone or their dedicated online customer portal.
Renown Provider
Other Provider
NO REFILLS REMAINING Renown Pharmacy
Use MyChart to send a request to the ordering provider who will review the refill request. If it is approved, they will send the prescription to the Pharmacy. If it is denied, your provider’ s office will notify you and work with you directly to meet your needs.
Contact your pharmacy to send a refill request to your provider, or call the provider’ s office to initiate a refill request.
If it is approved, they will send the prescription to the Renown Pharmacy to fill. If it is denied, your provider’ s office will notify you and work with you directly to meet your needs.
Other In-Network pharmacy( examples: CVS & Raley’ s)
Use MyChart to send a request to the ordering provider who will review the refill request.
If it is approved they will send the prescription to your preferred pharmacy to fill. If it is denied, your provider’ s office will notify you of the reason and work with you directly to meet your needs.
Contact your pharmacy to send a refill request to your provider, or call the provider’ s office to initiate a refill request. The ordering provider will review the request.
If it is approved, they will send the prescription to the pharmacy to fill. If it is denied, your provider’ s office will notify you of the reason and work with you directly to meet your needs.
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