Improvements to Tenant Insurance Made by Storage Owners
About the SBOATI OPP Program
Here are some of the benefits:
Improvements to Tenant Insurance
Made by Storage Owners
S
The program is extremely simple
for your facility staff. Discussion
with tenants about insurance has
been nearly eliminated.
•
Training is quick and easy. No
more worries that your staff is
engaged in insurance transactions
•
Greatly increased performance.
The new program captures nearly
100% participation on new moveins.
•
Claims reporting is now available
to tenants 24 hours/7 days a
week/365 days a year.
•
All tenants now have peace
of mind that their items are
covered.
•
Coverage is primary. Vehicles
and boats in enclosed units are
included at the same low price.
•
Rodent and Replacement
Cost options are available
for a small increase.
By Mario Macaluso
BOA Tenant Insurance was
created by self-storage
owners for self-storage
owners. Our mission is
– and always will be – to create
an opportunity for owners and
operators to deliver a great product
and service to their customers,
while sharing in the success.
We are extremely proud to be
recognized by our peers as one of
the marketplace leaders. For the past
three years, SBOA Tenant Insurance
(“SBOATI”) has been a recipient of
the Inside Self Storage (ISS) Best
of Business Award. These awards
are a testament to the high level of
satisfaction that our customers have
for our products and services. In order
to remain the best in our industry, we
have developed enhancements to our
product line to benefit your tenants
with improved policy coverage and to
benefit operators through programs
focused on their specific needs.
The Self Storage Association (“SSA”)
has done an excellent job under the
leadership of Tim Dietz creating a
limited lines program in 21 states.
The creation of the limited lines
licenses makes the laws clear for
the departments of insurance, selfstorage owners and consumers.
Limited lines licenses now exist
in most of the larger states.
To take advantage of the expansion
of limited lines licenses, we have
enhanced our program to better
benefit tenants and operators. In
states with limited lines licenses, we
are converting all current business
to our new SBOA Tenant Insurance
Renter’s Program. The Renter’s
Program is available in all states with
a limited lines license (AR, AZ, CA,
FL, GA, IL, IN, KY, MD, MN, NC, NJ,
Page 6
•
NY, OH, OR, SC, TN, TX, UT, VA
and WA). All operators on the current
SBOA Tenant Insurance product will
be converted to the Renter’s Program,
and all tenants will immediately
receive expanded coverage. If you
are operating in a limited lines state,
please call us to hear about the
positive changes we’ve added to the
Renter’s Program such as Primary
Coverage and inclusion of vehicles or
boats when stored in enclosed units
with no additional cost to the tenant.
We’ve also added attractive Rodent
and Replacement Cost options.
In states where Self Storage Limited
Licenses do not exist yet, there is a
clear need to protect site managers
from action by regulators for selling
without a license. SBOATI has
developed a new program that does
just that. This program, SBOA Tenant
Insurance Operator Provided Program
(“SBOATI OPP”), provides operators
an easy to use and tested program
that increases enrollments while
decreasing risk of regulatory issues.
We recently launched the program in
Michigan with tremendous success.
Here is just one of the customer
testimonials we recently received:
“As a shareholder, I was skeptical
about the new SBOATI Operator
Provided Program. It was a change
from what we were used to.
However, after using this program
for the first month, I knew it was
a success. I’m looking forward to
implementing it in as many states
as permitted – the program is easier
and provides coverage for all of
our tenants in the event of a loss.
Thanks Cornerstone and SBOATI.”
Kyle A. Schmutzler
Simply Self Storage
SVP & Authorized House Counsel
SBOA Magazine - Fall 2015
Store management is delighted by the
new program, too. Our test locations
have not seen any decrease in rentals
of storage units and have enjoyed
significant increases in revenue.
Here’s what Peter Spickenagel, Vice
President of Operations at Storage
Pros Management LLC has to say:
“Storage Pros has been using
the SBOATI Operator Provided
Program in Michigan for a couple
of months now. At first, I was not
sure about this new program, but
now I could not be happier with it.
Our sales have increased, and our
tenants can rest assured that their
treasured items are covered. We are
looking forward to implementing this
program in several other states!”
Protecting yourself and your customers
is important. We look forward to
introducing you to our enhanced
Renter’s Program and our newest
innovative product, the Operator
Provided Program. Call us today at
888-596-5340 to choose your program.
www.theSBOA.com