SatisFacts Resident Satisfaction Awards Program Resident Satisfaction Awards Program | Page 5

National Company Awards:
Award Display, Award Logos

Annual Survey Award Program
Property Awards:
Window Clings, Award Logos
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Exceptional: Overall score of 4.50 and above
on a five point rating scale
Superior: Overall score of 4.00 – 4.49
Award Logos
• Download award logo to use for online
advertising and promotional purposes
Window Clings:
• Guideline: A minimum score of 4.00
• Annual survey properties with an
award winning score receive window
clings when reports are delivered
• Proudly post the cling on the leasing
office door to promote the community
is a national award winner

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Exceptional: Overall company score of 4.50
and above on a five point rating scale
Superior: Overall score of 4.00 – 4.49
Highest and Top Five Score Awards
• Awards in four portfolio categories:
less than 2,000 units; 2,000 – 4,999;
5,000 – 9,999; 10,000+
• Guidelines: Based on units surveyed
during calendar year; must include at
least 5 properties; if less than 5,000
units surveyed, units surveyed must be
more than 50% of portfolio; pilots do
not qualify; to win a company national
award in any size category, the score
must be at least 3.85
Award Logos
• Download award logo to use for online
advertising and promotional purposes
Award Display for Corporate Office