Sapphire_Synapse 2014 | Page 48

SYNAPSE 2014 SYNAPSE -- 2014 Create a customer focused organization by strengthening the internal capabilities (employees, skill sets) which would help make the organization more aligned to the external environment. In India there was some 704 M&A’s amounting to $23.9 billion last year. With such a huge investment involved it becomes all the more important to understand what steps can be undertaken to make M&A’s successful. HR can contribute in various stages in the following ways:  Conceptualizing stage: Understand portfolio and capability deficiencies that can be fulfilled through a M&A  Identifying potential candidates and making a final selection: Find incompatibilities through skill and cultural audits; understand the staffing requirements of the combined entity, obligations if any of the potential candidate, labour-management relationship in the potential candidate firm.  Negotiation Phase: HR can contribute as a liaison between the two parties  Integration phase: Ensure that the right person gets the right job; Make the process transparent and credible; Help integrate the cultures and base it on objectives of the organization. Aligning internal capabilities with future external environmental requirements Correlation between individual employee/ teams and stand alone business components can provide HR with the power to read possible areas of trouble that could impact the business HR should try and gain a deep understanding of the business and gauge future trends in the external environment and then create strategies, systems and structures to manage these tends as and when they affect the organization. They should try and create a customer focused organization by strengthening the internal capabilities (employees, skill sets) which would help make the organization more aligned to the external environment. For e.g. organizations these days are seeing a huge influx of repatriate employees back from foreign deputations. In the article The Future Of HR: Plus Ca Change, Plus C'est La Meme Chose the authors talked about how HR could contribute by the effective utilization of the skills and experiences of these repatriates by assigning them mentoring roles for employees about to go on foreign deputations. With a world growing more culturally sensitive, the knowledge base of these employees could be leveraged to avoid any faux pas in the future. Chart the path to the future through the use of Analytical Tools Steven Goldberg, CEO of Imminere, Inc. stated that “Arguably the biggest challenge facing HR executives going forward will be trying to be out in front of extremely unpredictable supply-anddemand forces, while at the same time making staffing and deployment decisions at a time when workforces are highly destabilized, distract Y [