San Francisco Public Works Annual Report - Fiscal Year 2017-18 | 页面 14

and EMERGENCY MANAGEMENT PROGRAM works to continuously improve our capability to prepare for, respond to and recover from both natural and human- inflicted disasters. POLICY & COMMUNICATIONS keeps the public and staff informed of the department’s services, projects and programs through print, social media, websites, community meetings, events and other outreach activities. The team provides construction outreach services and produces Public Works TV, reports, a monthly digital newsletter; briefs elected officials; and troubleshoots constituent concerns. UNIVERSITY OF PUBLIC WORKS is our in-house training and education program. Launched in 2013 and expanded in 2014, the university offers a variety of courses to improve our employees’ technical skills and provides a forum where staff can learn about cutting-edge and effective strategies in the areas of engineering and architecture, workplace safety, technology, emergency management, communications, construction management and more. OFFICE ADMINISTRATION AND PUBLIC RECORDS coordinates director’s hearings, processes director’s orders and responds to public records requests. GOVERNMENT AFFAIRS manages the department’s relationship with the Board of Supervisors, promoting the department’s interests by monitoring, submitting and working with policy-makers to craft and amend legislation and acting as the face of the department to supervisors and their staffs. ADMINISTRATION includes Contract Administration and Performance Management. Contract Administration is responsible for advertising upcoming projects, distributing plans and specifications, receiving bids, processing documents, handling bid protests, awarding contracts and ensuring compliance with insurance, bonding and licensing requirements. FINANCE oversees budget preparation; capital planning, analysis and reporting; grants research and administration; and accounting. It also prepares, analyzes and produces reports to implement and manage our projects and programs. Responsibilities include the creation and monitoring of the annual budget; preparation of an annual indirect cost plan; participation in bond authorizations and sales; development of the capital plan; and grant proposals. Accounting reviews and records financial and purchasing transactions; prepares grant billings and account analyses; collects revenues; disburses funds; and guides funds through required procedures until final liquidation. INFORMATION TECHNOLOGY designs, programs, operates and maintains all department-wide automated information systems and equipment. Services include process analysis and planning; software development, configuration and implementation; network and hardware installation; technology operations; help desk and security; and software support and system compliance functions. PERFORMANCE MANAGEMENT runs the PublicWorksStat performance-management tool used to measure and monitor programs and projects; tracks the department’s Strategic Plan progress and is involved in the development of organizational excellence initiatives. STREET-USE AND MAPPING ensures that City sidewalks and streets are safe and accessible by permitting and inspecting the use of the public right of way. The bureau also does surveying and maintains the official map of the City and County of San Francisco.