San Francisco Public Works Annual Report Fiscal Year 2016-17 | Page 13

DIVISIONS & BUREAUS Street-Use & Mapping ensures that City sidewalks and streets are safe and accessible by permitting and inspecting the use of the public right of way. The bureau also does surveying and maintains the official City map. OPERATIONS Central Operations runs community programs, including Graffiti Watch, Giant Sweep, Community Clean Team, Adopt-A-Street, urban harvesting, street parks, Green Benefit Districts, and Pit Stop public toilets. It also operates the Outreach and Enforcement Team and apprenticeship programs. Building Repair provides quality professional construction, repair, remodeling and management services for City-owned facilities. It also provides emergency-repair services 24 hours a day, ensuring that police, fire and other public safety operations are fully functional at all times. Street Environmental Services keeps the City’s streets, sidewalks and other public spaces clean with mechanical and manual sweeping, graffiti abatement and power-washing. Street & Sewer Repair oversees paving and street repair work, sewer repair, patch-paving and pothole fixes. In addition, crews repair sidewalks and build curb ramps. DIRECTOR’S OFFICE Policy & Communications keeps the public and staff informed of the department’s services, projects and programs through print, social media, websites, community meetings, events and other outreach activities. The team provides construction outreach services and produces reports, a monthly digital newsletter, briefs elected officials and troubleshoots constituent concerns. Emergency Management Program works to continuously improve our capability to prepare for, respond to and recover from both natural and human-inflicted disasters. University of Public Works is our in-house training and education program. Launched in 2013 and expanded in 2014, the university offers a variety of courses to improve our employees’ technical skills and provides a forum where staff can learn about cutting-edge and effective strategies in the areas of engineering and architecture, workplace safety, technology, emergency management, communications, construction management and more. Special Services coordinates director’s hearings, processes director’s orders and responds to public records requests. Urban Forestry is responsible for median maintenance, tree planting, maintenance of City-owned trees and the cement shop. 11