San Francisco Public Works Annual Report Fiscal Year 2015-16 | Page 4

SAN FRANCISCO PUBLIC WORKS ANNUAL REPORT FISCAL YEAR 2015-16 Strategic plan Our Strategic Plan is a living document that drives what we do at San Francisco Public Works. It helps us make informed decisions about where to best direct our resources most efficiently and effectively. The plan sets goals, maps how we expect to achieve them and guides the work of our staff. We methodically track progress to make adjustments as needed. Goal 1: Ensure safe, clean, sustainable and inviting public spaces Goal 2: Be the service provider of choice for design, construction, maintenance and management Goal 3: Foster a culture of opportunity, continuous improvement and excellence to deliver world-class public service