San Francisco Language Access Ordinance Summary Report LAO 2020 - Jan 31 FINAL | Page 11

Languages Spoken by public contact staff *
Cantonese
Mandarin
Spanish
Other
Vietnamese
FY 2018-2019
1,228
Russian
Filipino
113
508
1,655
357
625
138
FY 2017-2018
1,315
135
564
1,916
673
505
154
130
FY 2016-2017
1,369
556
2,043
658
731
158
*
Data represented does not account for the following departments: Asian Art Museum, Fine Arts Museum, and San Francisco International
Airport, due to their large international and non-resident clientele. Recreation and Parks has been excluded because their data was not verifiable
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