San Francisco Language Access Ordinance Summary Report LAO 2020 - Jan 31 FINAL | Page 7

Introduction ADRIENNE PON Executive Director, Office of Civic Engagement & Immigrant Affairs A t the start of a new decade, we ask ourselves, where are we as a nation? When did America close its doors and become such an unwelcoming place for those seeking refuge and a better life? While Congress and the current federal administration continue to stall on comprehensive immigration reform, millions of immigrants and their families remain in limbo. So many restrictive policies and rule changes meant to further demean and exclude immigrants, the poor, communities of color, LGBTQ people and people with disabilities have been issued in the past three years alone, many Americans have concluded that, indeed, America has lost its soul. We are truly at a crossroads as a nation and a member of the global society. The world’s people are suffering from hunger, displacement, poverty, natural disasters, war, and violence; yet there is no humanitarian response to end the crisis. As local government, our responsibility is to serve and protect ALL the people, not just some. Our job is to uplift people, to assist them so they have access, a pathway to succeed, and opportunities to build better lives for themselves and their families. We are fortunate to be the City and County of San Francisco, a safe and welcoming place where every resident can contribute and thrive. We know that our diversity is our strength, and our welcoming policies the key to our prosperity. While San Francisco leads the way on language access and immigrant integration, we continue the work to increase equal access for all residents while building and strengthening an inclusive, equitable, and safe city for all. That is the dream we share for all of America. Our job is to uplift people, to assist them so they have access, a pathway to succeed, and opportunities to build better lives for themselves and their families. LAO 2 0 2 0 / 2