San Francisco Language Access Ordinance Report 2018 San Francisco Language Access Ordinance Summary Re | Page 23

ABOUT THIS REPORT
The annual Language Access Ordinance Summary Report
evaluates City departments’ compliance and progress with the
San Francisco Language Access Ordinance (LAO). As required by
the LAO, the annual report is submitted to the Board of
Supervisors and the Immigrant Rights Commission on February
1 of each year. This year’s report covers FY 2016-2017 (July 1,
2016 to June 30, 2017) and includes all data that was submitted
by October 1, 2017.
In addition to overseeing compliance, OCEIA provides direct
services to help City departments, the Mayor’s Office, and the
Board of Supervisors better meet the needs of residents and
workers for whom English is not a first language. These services
include technical assistance and on-demand translation and
interpretation assistance during crisis, emergency, or public
safety situations.
CONNECT WITH OCEIA
OCEIA’s programs
& initiatives: 
Civic Engagement
Community Safety
Grantmaking
Integrated Immigrant
Services
Language Access