San Francisco Language Access Ordinance Report 2018 San Francisco Language Access Ordinance Summary Re | Page 2

CREDITS INTRODUCTION ADRIENNE PON Executive Director REPORT AUTHORS ISIS FERNANDEZ SYKES Deputy Director, Policy FRANCES HSIEH Senior Policy Analyst COMPLIANCE & DATA AMAN FALOL Data & Research Specialist REPORT DESIGN JAMIE L. RICHARDSON Senior Communications Specialist EDITING COPY & PRODUCTION MELISSA CHAN Executive Coordinator/Office Manager ELENA SHORE Senior Immigrant Affairs Advisor ABOUT OCEIA The Offi ce of Ci vi c Engagement & I mmi grant Affai rs ( OCEI A) i s a pol i cy, compl i ance, di rect servi ces, and grantmaki ng offi ce. OCEI A’ s mi ssi on i s to promote i ncl usi ve pol i ci es and foster i mmi grant assi stance programs that l ead to ful l ci vi c, economi c and l i ngui sti c i ntegrati on. OCEI A seeks a safe, engaged, and i ncl usi ve San Franci sco where everyone can contri bute and thri ve. CONTACT US 415-581-2360 ci vi c. engagement@sfgov. org www. sfgov. org/ocei a