Overall Language Services Budget
Language Services Budgets
The amount of money City departments allocate to their language services decreased by 26.03 % from the previous fiscal year , from approximately $ 20.15 million in FY 2021- 2022 to approximately $ 14.91 million during FY 2022-2023 . This figure is below the five-year average ( FY 2018-2022 ) of $ 17.10 million . Language services budgets have experienced wide fluctuations since FY 2019-2020 . The decrease over the past fiscal year could be attributed to continued operational adjustments during the COVID-19 pandemic or a return to the five-year average .
One example of operational adjustments comes from the Department of Public Health ( DPH ). During the past fiscal year , DPH continued to adjust its staffing levels after previous deployment to temporary duty stations for COVID-19-related medical services , and worked to streamline processes into a newly created Department of Interpreter Services . This new single point of contact consolidates services such as telephone interpreting services for receptionists , customer service , inthe-field hearings , face-to-face interpreting services , and other functions related to communicating with LEP individuals . Another change was that DPH transitioned to using a new telephonic interpretation vendor . The Department of Elections also reported operational adjustments ,
Overall Language Services Budget
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