San Francisco Language Access Ordinance Compliance Summary Report 2024 2024 LAO Compliance Summary report | Page 3

R E P O R T C R E D I T S

Leadership

Jorge Rivas , Jr ., Executive Director Richard Whipple , Deputy Director

Author

Chloe Noonan , Policy & Civic Engagement Officer

Compliance & Population Data

Henry Mac , Language Access Data & Research Specialist Julia Isabel Rivera , Senior Data & Field Systems Coordinator

Copy Editing & Production

Elena Shore , Senior Immigrant Affairs Advisor Hellena Ruiz , Language Services Supervisor Melissa Chan , Operations & Grants Administrator

Design

Jamie L . Richardson , Senior Communications Specialist

Translation Guide

Arturo Cosenza , Senior Spanish Language Specialist