but there is more of role conflict as employees are expected to manage more than one role. Role conflict and ambiguity can be considered separately in determining the extent to which each impacts job stress. Third, the research may be carried out at different levels of management as the results may differ at the executive level and lower management levels where the roles differ in number and impact.
7.0 EXHIBITS Exhibit 1
50 45 40 35 30 25 20 15 10 5 0
Age Distribution of Respondents
22 23 24 25 26 27 28 29 30 31 32 33 35 37 38 43 45 48 52 53
No Of Respondents
Exhibit 2
16 14 12 10 8 6 4 2 0
Work Experience of Respondents
10 14 17 20 24 27 30 33 36 39 42 46 52 58 68 84 108 196 240 384
No Of Respondents
Exhibit 3 Exhibit 4
Gender Distribution of Respondents Seniority level of Respondents
Female 63 % |
Male 37 % |
49 % |
7 % |
44 % Junior
Middle
Senior
|
8.0 REFERENCES
! Adams, J. D; 1980;“ Improving Stress Management: An Action-Research-Based OD Intervention”.
! Anderson, Stella E.; Coffey, Betty S.; Byerly, Robin T.; 2002;“ Formal Organizational Initiatives and Informal
Workplace Practices: Links to Work – Family Conflict and Job-Related Outcomes”; Journal of Management, Vol. 28 Issue 6.
! Babin, Barry J.; Boles, James S; 1998;“ Employee Behavior in a Service Environment: A Model and Test
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