SAMNET NEWS RAMADAAN 1435/JUNE2014 Volume 1 Issue 1 | Page 9

ATT: Mr Sizwe Nxasana CEO and Executive Director of FirstRand Limited Dear Mr Nxasana RE: COMPLAINT | MUSLIM PUBLIC | INSENSITIVE TWEET We reproduce for your information a tweet posted by Steve, the FNB guy (@rbJacobs) on 22nd April 2014 in response to a tweet from Stu (@gormleystuart). “@gormleystuart – asked the bank where “Steve” – the central character of a long-standing advertising campaign – was. FNB’S response? “He’s some where (sic) in Afghanistan, putting a bomb under a wheelchair and telling the cripple to run for it!” Our office has been inundated with complaints from the Muslim community, with some people going to the extent of asking us to initiate a campaign to have Muslims close their accounts with FNB in protest at the offense and insult. The comment is offensive and reflects an ignorant, bigoted and xenophobic slant or attitude, and has an Islamophobic element. If this is reflective of even a minute number of FNB staff and/or management it is of serious concern to the Muslim community and we believe that such staff need to undergo sensitivity training and need to be educated about Islam, Muslims and the politics of the Middle East. The South African Muslim Network would be able to facilitate this for you. The South African Muslim Network has grown in leaps and bounds in recent months and in order to sustain and give meaning to our objectives and to reach out to a larger audience, we would appreciate your contribution towards the funding of our projects or a general contribution. Deposits can be made directly into SAMNET’s bank account, the details are as follows: Account Name: SAMNET Kind regards Bank: Dr Faisal Suliman Chairperson Al Baraka Account Number: 78600041926 Branch Code: 800 00 Reference: Your First & Last Name