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Q11) What is Page Arrangement and Record Types in Salesforce?
Page Layout is used to consolidate UI pages for the users based on their user profile.
Record types allow you to associate different business procedures to define different sets
of picklist values based on their user profile.
Q12) What are Organization Wide Defaults?
Organization-Wide Defaults, or OWDs, are the baseline security you for your Salesforce
instance. Organizational Wide Defaults are used to restrict access.
Q13) What is Role Hierarchy?
Like to an org chart, a role hierarchy denotes a level of data access that a user or group
of user’s needs.
Q14) What are Cross Object Formula field?
Cross-Object Method field displays one object record in other related entity by
referencing
merge fields on those objects. Cross-object formulas also work with Lookup
relationships.
Q15) What are the different Report Formats?
Tabular Reports, Summary Reports, Matrix Reports, Joined Reports.