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Q1) What is Salesforce?
Salesforce is the world’s #1 CRM - Customer Relationship Management platform.
A Customer Relationship Management system that allows businesses to manage
business relationship & the data with info associated with them.
Get more info: [ What is Salesforce?
]
Q2) What is App in Sales force?
A Salesforce Application is a collection of Tabs that makes it easy for users to access a
set of related features in the full Salesforce.com browser app.
Q3) What is the difference b/w Salesforce.com and Force.com?
Salesforce.com is a CRM - Customer Relationship Management applications develop
based on Software as a Service (SaaS). Force.com (PaaS) is a platform that helps
inventors and business users to build powerful enterprise applications.
Q4) What are Tabs?
A tab helps us in making the views which help user to see the info at a glance.
Q5) Explain the data-loader Export and Export all?
Export button is used to export all records of a particular object in the system to a .csv
file (excluding records present in Recycle Bin). Where as in the case of Export All
button, all records (including records present in Recycle Bin) for that particular object
are exported to a .csv file.
Become Master of CRM by going through this salesforce online training Hyderabad.